SMS Program Terms
Effective Date: July 19, 2026
Program Name: Prime Standard Health Alerts
Prime Standard Health sends recurring automated text messages to patients who opt in during account creation on our website. Messages include order confirmations, shipping and delivery updates, provider review and prescription status, refill and care reminders, appointment notifications, and replies from our support team. Consent to receive text messages is not a condition of purchase.
How to Opt In
You opt in on the Prime Standard Health website during account creation, before completing your medical intake. Below the phone number field there is an optional, unchecked checkbox reading: "I consent to receive recurring automated text messages from Prime Standard Health about my order status, shipping updates, provider review and prescription status, refill and care reminders, and account notifications, at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out." The form can be submitted whether or not the box is checked. Consent is never required to complete a purchase.
How to Opt Out
You can cancel the SMS service at any time. Simply text "STOP". Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Help and Support
If at any time you forget what keywords are supported, or need assistance, reply "HELP" to any message or email us at care@primestandardhealth.com.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message Frequency and Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For privacy-related inquiries, please refer to our Privacy Policy: https://primestandardhealth.com/privacy-policy
Our full Terms and Conditions are available at: https://primestandardhealth.com/terms-and-conditions
Prime Standard Health
1318 North Main Street #1271, Summerville, SC 29483
care@primestandardhealth.com
